Privacy Policy

The inquiry form may allow you to upload inspiration images to help us understand your requested design.

Uploaded images are included with the inquiry email sent to Bows & Arrows Creations. We do not maintain a separate permanent website storage library for these images.

However, uploaded images may remain:

• Attached to the resulting inquiry email
• Within our business email records
• Within temporary email-delivery systems
• Within backups or security logs maintained by our service providers

Uploaded images are used only to review your request, prepare a quote, communicate with you, plan an order, fulfill an order, or maintain reasonable business records.

Submitting an image does not give Bows & Arrows Creations permission to publish it on our website, portfolio, advertising, or social media. We will request separate permission before publicly using a customer-provided image.

Please only upload images that you have the right or permission to share.

When you visit the website, certain technical and usage information may be collected automatically.

This may include:

• Browser and device type
• Operating system
• Pages viewed
• Referring website or source
• Approximate geographic area
• Date and time of visits
• Time spent on pages
• Links, buttons, or other site features used
• Internet Protocol address, depending on the applicable analytics configuration

We use this information to operate the website, understand how visitors use it, identify technical problems, improve the customer experience, and measure the effectiveness of our content.

We use PostHog to understand how visitors navigate and interact with our website.

PostHog may collect technical and usage information such as:

• Pages visited
• Referral sources
• Device and browser information
• General geographic information
• Website interactions and events
• Anonymous or pseudonymous visitor identifiers
• Internet Protocol address, depending on our configuration

PostHog may use cookies, local storage, or similar browser technologies to recognize visits and measure website activity.

We do not use PostHog for the purpose of intentionally collecting the contents of inquiry messages, contact information entered into form fields, or uploaded inspiration images.

Information collected through PostHog is used to analyze website performance and improve the site. It is not used by Bows & Arrows Creations for third-party behavioral advertising.

The website and its analytics tools may use cookies, local storage, or similar technologies.

These technologies may be used to:

• Support basic website functionality
• Maintain website security
• Remember limited browser information
• Measure website traffic
• Understand how visitors use the website
• Identify and resolve technical or usability problems

You may be able to limit or delete cookies through your browser settings. Disabling cookies or similar technologies may affect certain website features or the accuracy of analytics measurements.

We may use the information we collect to:

• Respond to inquiries
• Communicate with you about requested products or services
• Prepare estimates or quotes
• Understand your design preferences
• Plan and fulfill customer orders
• Arrange pickup or delivery
• Provide customer support
• Maintain inquiry and order records
• Improve the website and customer experience
• Analyze general website usage
• Detect spam, fraud, misuse, or technical problems
• Protect the security of the website and business
• Comply with legal, tax, accounting, insurance, or recordkeeping obligations
• Resolve disputes and protect our legal rights

Submitting an inquiry does not automatically subscribe you to recurring marketing emails.

We will not send recurring promotional emails unless you separately choose to receive them.

We do not sell or rent your personal information.

We may share information in the following circumstances:

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

• Respond to an inquiry
• Prepare or fulfill an order
• Maintain customer-service and communication history
• Keep reasonable business records
• Meet tax, accounting, insurance, or legal obligations
• Resolve disputes
• Prevent fraud or misuse
• Protect our legal rights

Uploaded images generally follow the retention period of the inquiry email or order record to which they are attached.

Website analytics information is retained according to our analytics settings and may be aggregated or anonymized for longer-term reporting.

When information is no longer reasonably needed, we may delete or anonymize it.

We use reasonable administrative and technical safeguards designed to protect the personal information submitted through the website.

However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure. You submit information through the website at your own discretion.

You may contact us to request:

• Information about the personal information we hold about you
• Correction of inaccurate contact information
• Deletion of an inquiry or other personal information
• Withdrawal of permission for an optional use
• Answers about how your information has been used

We may need to request enough information to verify your identity before fulfilling a request.

We may retain certain information when reasonably necessary to complete a transaction, maintain business records, comply with legal or accounting requirements, prevent fraud, resolve disputes, or protect our legal rights.

To submit a privacy request, contact:

Email: hello@bowsandarrowscreations.com

This website and its inquiry services are intended for adults.

We do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information through the website without appropriate permission, contact us so that we can review and, when appropriate, delete the information.

Products may be ordered for children’s parties or events, but orders and inquiries should be submitted by an adult.

The website may contain links to social-media platforms or other third-party websites.

We are not responsible for the privacy, security, or content practices of third-party services. Information you provide directly to another service is governed by that service’s own terms and privacy policy.

We may update this Privacy Policy as our website, services, or business practices change.

When the policy is updated, the revised version will be posted on this page with a new “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.